From The BBC:
More than half of websites selling electronic goods were breaking European laws aimed at protecting consumers, according to an EU investigation.The analysis of 369 websites selling mobiles, DVD players and games consoles in 28 European countries found that 203 of them held misleading information. The biggest failure surrounded the right to return a product bought on the internet within seven days. Any websites which continue to break the law face fines. “We know from the level of complaints coming into European Consumer Centres that this is a real problem area for consumers,” said EU consumer commissioner Meglena Kuneva. “We discovered that more than half of the retailers selling online electronic goods are letting consumers down.” SweepAuthorities, such as trading standards departments, carried out the investigation in May. They were checking to see if the websites followed rules on providing clear information about the trader, the product, the price, and customers’ rights.
Some 369…
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