From This is Money:
The company, which developed a reputation in the boom years for hard-sell tactics and high fees, was accused of hitting landlords with repeat charges – renewal commission – even when it may have done no extra work to keep a tenant.
The case, which has implications for other rental agents employing the same practices, reached the High Court after the Office of Fair Trading (OFT) deemed elements of Foxtons contracts with landlords in breach of the Unfair Terms in Consumer Contracts Regulations.
Specifically, the OFT said that three terms within the contracts were unfair.
The requirement for landlords to pay a substantial sum in commission to Foxtons where a tenant stays on in a property after an initial fixed period, even if Foxtons played no part in persuading the tenant to stay and does not collect rent of manage the property.
The requirement for landlords to pay commission for rental to Foxtons even after it had sold the property for them.
Demading a full…