From The BBC:
The government has appointed two troubleshooters to lead a review of student loans problems, which have left tens of thousands waiting for funds.Higher Education Minister David Lammy told MPs he was sorry students and their families had been worried and frustrated by poor customer service. Two independent experts have been appointed to head an internal review into the problems in loan applications. The Tories say it is a shambles causing “enormous distress to many students”. They tabled a debate in the Commons on the issue, after delays in the processing of loan applications left tens of thousands of students without their full loans and grants at the start of the university term. ‘Gone wrong’The independent experts are former London South Bank University vice-chancellor Sir Deian Hopkin and Bernadette Kenny of HM Revenue and Customs. Mr Lammy said the loans problems had “had a profoundly regrettable effect on individual students and their families”. The body responsible for organising…
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