From The BBC:
There is a lack of consistency in the way insurance companies treat flood victims who are looking to make claims, the National Flood Forum has said.The charity says the problem of people living on the same street being charged very different excesses for flood insurance is of “epidemic proportions”. It adds that people who have claimed for flood damage in the past often find it difficult to get a better deal. Insurers say it is normal for offers to vary for different customers. Same property, different storiesDominic Witherow and Mike Lewin live next door to each other in Chobham, Surrey, in a property which has been split into two homes. Mr Witherow, who moved into the property after previous flooding and has never made a claim, has a flood excess of £100. Mr Lewin, who is with a different insurer and has claimed for past flooding, is looking at an excess of £10,000.
Both men believe this is unfair. “Mike’s building and my building are the same,” says Mr Witherow. “We are…
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